In 2020, seven Google.org Fellows worked with the City of San José to improve 911 and 311 response times. Google and San José, in collaboration with Las Vegas, Los Angeles, Oakland, and Santa Clara County, founded National 311 Day to increase awareness of the non-emergency number and honor the ‘first’ first responders who field these calls and assist people across the country.
The Registrar at National Day Calendar proclaimed National 311 Day to be observed on March 11th, annually.
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